Terms and Conditions

Effective Date: 05/12/2025
Last Updated: 05/12/2025

These Terms of Service (“Terms”) govern access to and use of the ClairHR platform and associated services (“Services”), provided by Careerlink Holdings, Inc., a Delaware corporation with offices at 3301 Harney Street, Suite 100, Omaha, NE 68131 (“ClairHR”, “we”, or “us”).

By using the Services or signing an Order Form, you (“Client”, “you”) agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization.

1. Overview of Services

ClairHR is a cloud-based HR automation platform that includes AI-powered recruiting tools, onboarding assistants, and virtual HR chatbots. The Services may be accessed via web browser or through authorized integrations with third-party systems.

2. Account Registration and Use

You must create an account to access the Services. You agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your login credentials;

  • Notify us promptly of any unauthorized use or security breach.

You are responsible for all activity under your account.

3. Client Data & Ownership
3.1 Your Data

All data, files, records, and content you or your users submit to the Services (“Client Data”) remains your property. ClairHR does not claim ownership over Client Data.

3.2 Usage and Access

ClairHR will only access Client Data as needed to provide, support, or improve the Services, or as required by law.

We will not:

  • Sell or rent your Client Data;

  • Use your data for advertising;

  • Train AI models using your data.

4. Data Security & Privacy

We protect your data with strong safeguards, including:

  • Encryption in transit and at rest;

  • Role-based access controls;

  • Regular audits and backups.

For full details, see our Privacy Policy.

5. Acceptable Use

You agree not to:

  • Use the Services to violate any laws or third-party rights;

  • Introduce malware or interfere with system operations;

  • Reverse engineer, scrape, or copy features without permission.

We reserve the right to suspend or terminate access if you violate this section.

6. Subscription, Billing & Payment

Unless otherwise agreed in writing:

  • Services are provided on a subscription basis;

  • Fees are due in advance and non-refundable;

  • Payments must be made via accepted methods (e.g., ACH, credit card, invoice).

Failure to pay may result in suspension of Services.

7. Term and Termination
7.1 Term

These Terms begin on your first use of the Services and continue until your subscription ends or is terminated.

7.2 Termination

Either party may terminate for material breach with 30 days’ written notice. You may also terminate at any time for convenience by notifying us in writing.

7.3 Data After Termination

Upon termination:

  • Your access will be disabled;

  • You may request a copy of your Client Data within 30 days;

  • We will delete your data after 60 days, unless legally required to retain it.

8. Availability & Support

We strive to provide 99.5% uptime and respond to support requests within 1 business day during regular support hours. However, the Services are provided “as is” and availability may be affected by maintenance, outages, or third-party issues.

9. Confidentiality

Each party agrees to protect the other’s confidential information and not to disclose it without consent. “Confidential Information” includes pricing, technical specs, product plans, business strategies, and Client Data.

10. Third-Party Services

You may choose to integrate ClairHR with third-party tools (e.g., ATS, HRIS, Merge.dev). Use of those tools is governed by their own terms and policies. ClairHR is not liable for third-party systems or data handling practices.

11. Intellectual Property

ClairHR retains all rights, title, and interest in the Services, including all software, technology, and branding. These Terms do not grant you ownership of ClairHR IP.

You may not copy, modify, or create derivative works from the platform without our permission.

12. Disclaimers

We provide the Services “as is” and without warranties of any kind, express or implied. We do not guarantee that the Services will be error-free, uninterrupted, or suitable for every business need.

13. Limitation of Liability

To the maximum extent permitted by law:

  • ClairHR’s total liability for any claim under these Terms is limited to the amount you paid us in the 6 months prior to the claim;

  • We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business.

14. Indemnification

You agree to defend and indemnify ClairHR against any claims, damages, or costs arising from:

  • Your violation of these Terms;

  • Your use of the Services;

  • Your breach of any third-party rights.

15. Changes to Terms

We may update these Terms from time to time. We will notify you via email or in-app notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware. Any legal action or proceeding related to the Services must be brought in state or federal courts located in Omaha, Nebraska.

17. Contact Information

Careerlink Holdings, Inc.
Attn: Legal Department
3301 Harney St., Suite 100
Omaha, NE 68131
Email: [email protected]